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For Our USA Customers
DHL have imposed a temporary suspension on the collections and shipping of orders over the value of $800 from April 21st 2025 until further notice.
As a result of recent U.S. Custom regulatory updates DHL are experiencing multi-day transit delays, they have imposed a temporary measure and we will share updates as the situation evolves. .
If you have a cart order that exceeds the value of $800, please get in contact and we will do our utmost to help you with your purchase.
Orders Under the value of $800 are not affected by this suspension but may still experience some delays.
Free delivery
We offer our customers free shipping when spending:-
UK - Apparel & Home orders of £350.00 or more.
This will automatically be activated at checkout. *However, please be advised that in order to qualify for "free shipping", that the rate is calculated by the net price of the total cart value, excluding any applicable VAT or taxes within the country of destination.
For our EU customers
We collect the VAT based on the country from which you place your order.
UK Shipping - £8.90 on all orders within mainland UK (except furniture).
Please see the table below for details of all prices within the UK.
|
Weight |
Mainland UK |
Highlands & Islands |
Northern Ireland |
Channel Islands |
|
0.1 - 3.5 |
£8.90 |
£16.50 |
£20.00 |
£15.00 |
|
3.6 - 24.9 |
£8.90 |
£16.50 |
£20.00 |
£25.00 |
Many of the items on The Merchant Fox website are bespoke or made-to-order. Please refer to the delivery information tab for each product to find out more detail on likely delivery timescales. Alternatively, please call us during office hours Monday to Friday 9am-5pm GMT on +44 (0)1823 662271 or email us at enquiries@themerchantfox.co.uk.
For international shipping please see below.
Delivery to APO/BFPO and PO BOX addresses not currently available.
We are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination. However if you are sending a gift abroad please contact us to arrange the duty and taxes payment to ensure the recipient does not have to meet the fees.
When your order is dispatched you will receive a confirmation email, including an Order Tracking Reference that you can use to track your parcel. For special delivery requests - please email enquiries@themerchantfox.co.uk.
A signature is required on all deliveries and we regret that we are unable to leave packages in a secure place.
Please note that we are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination.
|
Weight |
Europe (excluding Russia) |
USA |
Canada & Mexico |
Zone 8* |
Zone 9* |
Rest Of The World |
|
0.1 - 2.5 |
£32.00 |
£40.00 |
£50.00 |
£50.00 |
£40.00 |
£45.00 |
|
2.6 - 3.5 |
£40.00 |
£45.00 |
£55.00 |
£50.00 |
£50.00 |
£50.00 |
|
3.6 - 4.4 |
£45.00 |
£45.00 |
£60.00 |
£60.00 |
£60.00 | £65.00 |
| 4.5 - 4.9 | £50.00 | £60.00 | £70.00 | £65.00 | £75.00 | £85.00 |
| 5 - 5.5 | £50.00 | £65.00 | £70.00 | £70.00 | £85.00 | £105.00 |
| 5.6 - 6.5 | £50.00 | £65.00 | £70.00 | £80.00 | £95.00 | £115.00 |
| 6.6 - 13 | £50.00 | £70.00 | £70.00 | £95.00 | £125.00 | £135.00 |
Australia, China, Hong Kong, India, Indonesia, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, United Arab Emirates
Bahrain, Brunei, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, Solomon Islands, South Africa, Yemen
Europe: 5-6 working days
Russia: *Currently Suspended
USA: 6 - 10 working days
Canada & Mexico: 6 - 10 working days
Zone 8: 10 - 12 working days
Zone 9: 10 - 12 working days
Rest of the World: 10 - 12 working days
