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Delivery Information

foxes_april52937UK Shipping - £6.50 on all order within mainland UK except furniture.  Please see the table below for details of all prices within the UK.

Shipping within the UK
Weight Mainland UK Highlands & Islands Northern Ireland Chanel Islands
0.1 - 3.5 £6.50 £16.50 £20.00 £15.00
3.6 - 24.9 £6.50 £16.50 £20.00 £25.00

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Many of the items on The Merchant Fox website are bespoke or made to order. Once you place an order we will email you with the expected delivery date. Please refer to the delivery information tab for each product to find out more detail on likely delivery timescales. Alternatively, please call us during office hours Monday to Friday 9am-6pm GMT on +44 (0)1823 703907 or email us at enquiries@themerchantfox.co.uk.

Before delivery The Merchant Fox will contact you to arrange a suitable delivery time. For international shipping please see below.

Shipping on furniture is a flat rate for most areas in UK mainland.

10kg-20kg £80
20kg-30kg £100
30kg-50kg £150

All parcels are dispatched with our courier company and for your security will require a signature upon delivery. Please kindly ensure that there will be someone to sign for the parcel at the delivery address. In the event that no-one is available to sign for the parcel, a card will be left for you to re-arrange a delivery or collect your item from the nearest depot. Deliveies are made Monday to Friday, 7am - 5.30pm.

Delivery to APO/BFPO and PO BOX addresses not currently available.

We are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination. However if you are sending a gift abroad please contact us to arrange the duty and taxes payment to ensure the recipient does not have to meet the fees.

When your order is dispatched you will receive a confirmation email, including an Order Tracking Reference that you can use to track your parcel. For special delivery requests - please email enquiries@themerchantfox.co.uk.

A signature is required on all deliveries and we regret that we are unable to leave packages in a secure place.

International Shipping

Please note that we are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination.

International Shipping
Weight Europe Russia USA Canada & Mexico Zone 8* Zone 9* Rest of the World
0.1 - 2.5 £20.00 £21.00 £25.00 £25.00 £30.000 £30.00 £35.00
2.6 - 3.5 £30.00 £40.00 £25.00 £30.00 £35.00 £40.00 £40.00
3.6 - 4.4 £30.00 £55.00 £35.00 £40.00 £45.00 £50.00 £55.00
4.5 - 4.9 £30.00

contact enquiries

£40.00 £45.00 £50.00 £65.00 £75.00
5 - 5.5 £40.00

contact enquiries

£45.00 £50.00 £55.00 £75.00 £90.00
5.6 - 6.5 £40.00

contact enquiries

£45.00 £55.00 £65.00 £85.00 £100.00
6.6 - 13 £40.00

contact enquiries

£55.00 £70.00 £80.00 £105.00 £125.00

 

*Zone 8: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Rep of (South), Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, United Arab Emirates

**Zone 9: Bahrain, Brunei, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, Solomon Islands, South Africa, Yemen

Shipping times

Europe: 5-6 working days

Russia: 10 - 12 working days

USA: 6 - 10 working days

Canada & Mexico: 6 - 10 working days

Zone 8: 10 - 12 working days

Zone 9: 10 - 12 working days

Rest of the World: 10 - 12 working days

 

If you have any questions regarding the change to shipping cost please contact enquiries@themerchantfox.co.uk

Please visit our Delivery Information page for more shipping details

 

 

Made in Britain

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