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Frequently Asked Questions


  • What happens if I am not in when the parcel arrives?

    For UK orders, if our couriers are unable to obtain a signature they will attempt one further delivery on a later date. If this delivery attempt is also unsuccessful, a calling card will be left and your parcel will be returned to your local carriers depot or post office

  • Where do you deliver?

    The Merchant Fox delivers to the UK and the rest of the world.

    Please see our more details on delivery costs and destinations here.

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Made in Britain

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